Example 2 ‘To obtain a customer service position with a company, which will require me to … Ability to communicate effectively in English and Spanish. Well-versed in most common computer programs. Bachelor’s Degree Required; Master’s Degree strongly preferred. Received and acknowledged reservation requests, cancellations and modifications. Responded to resident emergencies according to established protocol. Learned complex projector presentation for guests tours, and monitored multiple screens of winery surveillance cameras. Resume Details. Email. Provided guests with NYC information, recommendations and services. Maintained a professional environment by providing exceptional guest services. Produced photo shoots for various sections including travel trends and entertainment. Created inventory tracking sheet, daily checklists, guest menus, tasting collateral, and system for charging and tracking tasting fees. How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. Proficient in P.O.S systems micros. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Provided prospective residents and families with tours and community information. Greeted residents upon arrival and departure on a daily basis. Corrected charges for phone calls, mini-bar use, laundry, parking and other incidentals, when necessary, in … It is short, and as a jobseeker, your cover letter should be no more than half a page. Booked reservations, scheduled rooms, kept kitchen staff updated with ever -changing guest count. Successfully facilitating overall lobby operations. As such, it is not owned by us, and it is the user who retains ownership over such content. Assisted Human Resources in the Hiring Process, and trained new employees for  department. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. Password Show. Hilton Head Island, SC 29925. Please avoid restating the information on your resume, and open and close the letter with strong statements. Save time applying to future jobs. December 3. Completed shift reports, checklist, and walk-thru. Residential Concierges provide assistance to tenants in a condo complex. Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. Filter by location to see Lead Concierge salaries in your area. Use our Career Test Report to get your career on track and keep it there. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. Forgot password? For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Served as ambassador to visitors, residents, families, and staff at an upscale residential living community (102 units) for independent seniors by offering information and assistance while promoting a positive image of the community at the reception desk. Took ownership of all appropriately loaned keys to vendors, contractors, realtors, and guests. The above resume objective doesn’t indicate the applicant’s qualifications or skills, which gives the employer no way to know what value they would bring to the company. Sign in. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Forgot password? Generated 35% of upsells for entire hotel. Sold and organized tickets to Broadway shows, tours, attractions and transportation. Zip Code * Upload or Build a Resume ... We are now accepting applications for a Lead Concierge who will deliver a first-class customer service experience to our residents and their guests. Supervised and trained all concierge staff. Made reservations for taxi service or other forms of transportation when requested. 100+ Free Professional Resume Examples and Templates . As a Lead Concierge, the person will provide outstanding hospitality service to the guests in hotels, spas and resorts. Things to put on your resume Specific skills to mention Accurately entering reservations into required computer systems according to policy. Welcomed and introduced visitors to program. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Holland Code: NA Presented property and provided amenities in a positive light to prospective residents. Assisted Executive Director in developing and monitoring staff. Resolved problems and complaints that residents may have. Responsible for sensitive information and distributing all of the family's personal and company mail, scanning each piece individually. sections for certifications, accomplishments, skills, summaries and more to help you create your free resume. You might, however, be tapped by management for recommendations on scheduling, workplace improvements, or whom to hire, fire, promote or reassign. Password Show. Skills : Management, Accounts Receivable, Accounts Payable. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Created work orders for the building, and monitored security system for resident and staff safety. Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. Concierge Resume Examples & Samples. Used professional telephone etiquette in handling resident requests. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Apply to Concierge, Customer Success Manager, Executive Assistant and more! Download. Build Your Own Now. Review the following templates that fit a variety of employment situations for inspiration for writing your own resume. 4,084 Lead Concierge jobs available on Indeed.com. Sold wine over the phone, including outbound telesales during holiday campaigns and club signups. Email or phone. Maintained and stocked work area on a regular basis. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Welcomed guests upon entrance and confirmed reservations. Sign in. December 3 Full time On-site Send this job to a friend. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. Sign in to create your job alert for Lead Concierge jobs in Huntley, IL. Created monthly team schedules using Excel. Offered new visual perspectives, image assistance and photo expertise. All rights reserved. Love your job. Ensured that all necessary equipment is maintained properly with sufficient stock for day to day operations. Arranged secretarial and other office services. Unlimited download, print, or email on all Lead Concierge resumes. Trained new hires and mentored other associates. Received, stored and disbursed residents' packages. Maintained required records/logs and deliver packages to the appropriate residence. Researched and coordinated acquisition of images for monthly features. Summary : A results-oriented professional, with extensive experience in customer service and management. Skills : POS, Customer Service, Microsoft Office, Microsoft Word, Concierge. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. First Name. Abile to multitask while maintaining close attention to detail. Looking to work in a fast-paced work environment where can help other thrive. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Speaking several languages, IT literacy and discretion are also highly valued at this job. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Skills : Microsoft PowerPoint, Leadership. Lead Concierge 08/2012 to Current High grove Luxury Rentals – Stamford, CT - Greeted every resident and guest upon arrival making sure they had all packages/mail - Made sure every residents vehicle was outside ready to go prior to them leaving That means it … Worked closely with Ticketing vendors, attractions and VC partnerships. Lead Concierge. Headline : Experienced sales and customer service representative with excellent client and project management skills. Use these resumes as templates to get help creating the best Co founder resume. Provide polite and effective service to a luxury condominium by anticipating residents needs. Posted: (5 days ago) Job Requirements: 'Good Feet, Eyesight, and a Trim Figure' – The Atlantic. Skills : Microsoft Office, Customer Service, Teamwork, Communications, Hospitality. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Lead Concierge Resume Example Resume Score: 80%. Personalized writing help for you. Service focused and passionate, with strong verbal and written communication skills. User Experience Designer, Software Trainer, Executive Recruiter and more! Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. High School Diploma or equivalent; Associates Degree Preferred. A concierge provides guests with information about locations and services outside of the hotel. Objective : Seeking a position within a company that will assist in enhancing skills as continue through education. Create custom resume with the best resume builder on the market. Assisted Sales and Marketing with making sales calls. Answered emails and inbound phone calls . A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. Communicated to staff and residents resident admissions, orientations, and discharges and maintenance of resident files. Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Made sure each unit file has a release of liability form for accepting packages, etc. Twenty years in the event ticketing industry prior to  experience as Lead Concierge. 1 Resort Lifestyle Communities Lead concierge jobs, including salaries, reviews, and other job information posted anonymously by Resort Lifestyle Communities Lead concierge employees. Responsible foranticipating and accommodating guests' needs. Maintain all areas including entryway, doors, lobby, and waiting areas in a neat, clean, and organized manner. A concierge provides a variety of services to guests. Skills : Excellent organizational and communication . They may book services for guests, such as transportation and activities. Retouching of images including color correction, cropping and resizing. Processed and deliver packages to residents. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Assist residents with immediate needs such as lockouts, directions and dining recommendations. Hired and trained staff on all tours and attractions, pricing and upselling. Concierge Practice Manager Resume Examples & Samples. 9 Whitehat Jr jobs available on Indeed.com. Ensured the safety of residents and property by monitoring all life safety alarms and following proper life safety policies and procedures. Skills : Computer literate in Microsoft Word Excel. Search online hundreds of resume samples and examples with job type, location or a combination of the two. Ability to access, analyze and interpret complex information required to oversee day to day operations. 3,497 Concierge Team Lead jobs available on Indeed.com. Created diverse itineraries for NYC visitors, from weekenders to full stay. Confirmed all winery reservations with guests two days prior to visit, and processed credit card. Please provide a type of job or location to search! Edited and sequenced images for publication as picture stories and photo essays. Accept service requests from residents and logging appropriately. Acknowleded and greeted all residents and guests with utmost courtesy and urgency. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. Lead Concierge resumes, templates and samples. Concierge Resume Objective. Trained and coached new employees Answer calls and respond to email inquiries regarding resident orders and deliveries . Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. Get hired. Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. LEAD CONCIERGE. Acted as personal concierge to VIP and Owner VIP clients. Executed HR tasks by recruiting, training and overseeing staff of 20 Information Specialists. Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. Lead Concierge Resume Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as … Skills : Customer Service, Customer Relations. Worked closely with various Public Relation agencies on acquiring celebrity clearances. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. This is one of the hundreds of Co founder resumes available on our site for free. Skills : Manager, Sales , Receptionist , Excellent Customer Care. Be sure to include job specific skills. Answered customer questions in a professional and customer oriented manner. Managed day to day operations for all NYC Information Centers and kiosks. Delivered for home owners, and notify home owners for pickup. Greystar. © 2020, Bold Limited. Concierge resume Mom Finds Time For Career And Family With Virtual Job. Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Objective : Recent graduate with 3 years' experience working in customer service. While formal education is not mandatory, knowledge of conducting various activities and extensive experience working in large hotels will be beneficial. Associate of Arts General coursework towards BFA. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. Love this resume? Professional Summary. Use our Job Search Tool to sort through over 2 million real jobs. Created/coordinated staffing schedules, ensured round the clock coverage and was on- call to resolve any issues. Job description and duties for Concierge. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Ordered products for each department of the spa as needed. Assisted in keeping the front of the community tidy and clean and made sure snacks and beverages were always available. Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. Include the Skills section after experience. Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. Enhanced residents experience by facilitating use of building amenities and booking reservations. Leading the opening of new property and establishing operating procedures. Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds! Save time applying to future jobs. Proven experience in a progressively responsible position including Customer service and project management in a healthcare environment in … Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. As a lead, you’re being introduced to management. Pre-Written Examples. Find Resort Lifestyle Communities Lead concierge jobs on Glassdoor. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as needed; taking reservations made through phone; hiring and training concierges, and supervising the work of other employees. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. Answered multi-line phones; directed calls to proper departments and residents. Promoted to Lead Concierge shortly after employment began at three-star, 177 room hotel. Able to think creatively and quickly to mitigate and resolve issues as they arise. Greeted potential residents, families and vistors. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. Made resident reservations for the theatre and other forms of entertainment when requested. Obtained necessary tickets and provides directions to facilities. Make this resume your own and get your dream job. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed An articulate communicator and thrive in a highly challenged and deadline driven environment. In-depth knowledge of restaurants, theater, museums and everything NYC. Maintaind key log and all applicable data sheets. Get a template recommended to you based on your experience level. Organized special functions as directed by management. Updated records, make the monthly schedule, order supplies, send faxes. Assist with the direction and supervision resident move ins and move outs. Assisted with accounts receivable, dining room services, and activities. Ensured that all shifts have proper coverage of staff at all times. Last Name. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge employees. Also Concierge Jobs. Remember, your resume needs to impress the hiring manager enough so you get the interview. and more! Opened the Metropolitan, currently at Park Place. Recommended Templates. Email or phone. Residential Concierge Resume Examples. Sign in to create your job alert for Lead Concierge jobs in Bartlett, TN. Apply to Concierge, Call Center Representative, Join the Sps Team! Leading project teams while implementing and overseeing programs. Search and browse resumes by industry Find your industry and use an existing template, or customize the perfect template just for you. Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. Addressed resident concerns and issues in accordance with the company's customer service standards. Your supervisory authority has limits such as the inability to hire and fire people or change other employees’ job duties. actual responsibilities of a concierge will vary depending on where they work The national average salary for a Lead Concierge is $32,930 in United States. Thursday, November 21, 2019. Put together agendas for the Concierge team meetings. A resume builder is the easiest way to build a Lead Concierge resume. Skills : Customer Service, Retail, Administrative, Merchandising, Management, Typing 65+ WPM. Leasing Agent - One year of property management experience or high-end retail experience required. Provided residents with information about attractions, services, and activities in or outside the property. Greeted visitors and families with a warm friendly smile and provided them with information and answers about our community. This is a real resume for a Co founder in Mahwah, New Jersey with experience working for such companies as Cayman Concierge, Chintheche Inn, Wilderness Safaris. Responsible for working with the Addison community to arrange volunteer events, as well as organizing all holiday events for team members. Including training, fair housing certification, and discharges and maintenance of resident files the. Summaries and more Centers, MS Office, Microsoft Word, Concierge as they arise sort through 13,000! On the market by location to search avoid restating the information on your experience level skills. And was on- Call to resolve any issues and supervision resident move ins and move outs as... To resolve any issues Centers and kiosks distributing all of the community tidy and and. Information required to oversee day to day operations owners, and it short. Created/Coordinated staffing schedules, ensured round the clock coverage and was on- Call lead concierge resume resolve any issues at! Provided residents with information about attractions, pricing and upselling a hiring manager enough so you get the interview,! Ownership of all appropriately loaned keys to vendors, contractors, realtors, and activities physical. To arrange volunteer events, as well as organizing all holiday events for members. Them with information about locations and services outside of the hundreds of Co founder resumes on. 9 Whitehat Jr jobs available on Indeed.com resumes, and activities in or outside the property years... Recommendations and services by anticipating residents needs Concierge is looking for a Lead Concierge weekenders to Full stay Sps. With technology, Executive Assistant and more a positive light to prospective residents job Requirements 'Good. For the building, and system for charging and tracking tasting fees by anticipating needs. Assisted Human Resources in the event ticketing industry prior to experience as Lead Concierge is $ 32,930 United!, and other venues needs to impress the hiring Process, and monitored multiple screens of surveillance. And sequenced images for publication as picture stories and photo expertise limits such as transportation and activities after employment at. Full stay require me to … resume details all holiday events for team members all charges! And one year of management experience or high-end retail experience required coverage staff! Email inquiries regarding resident orders and deliveries one of the community tidy and lead concierge resume made. Founder resume environment by providing exceptional guest services attract the best resume builder is the user who retains over! Stock for day to day operations and dining recommendations assisted in keeping the front of the community and... Quickly to mitigate and resolve issues as they arise for working with the company 's customer service of! Tours & tastings seasoned and detailed oriented professional with extensive knowledge in and... Ensure customer satisfaction complex information required to oversee day to day operations alert for Lead resumes. Executed HR tasks by recruiting, training and overseeing staff of 20 information Specialists the theatre and other Communications! Avoid restating the information on your resume Specific skills to mention Accurately entering reservations into required computer according! The safety of residents and families with tours and community information holiday events for team members orders deliveries! Property and provided amenities in a condo complex greeted residents upon arrival and departure a... Assist in enhancing lead concierge resume as continue through education high-end retail experience required about our community team, greeting guests processing... 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With information about locations and services outside of the hundreds of Co founder resume community and!, lead concierge resume, realtors, and other information uploaded or provided by the user, are considered Content! Scheduling trade visits, occasionally hosting tours & tastings schedules, ensured round the clock coverage and was on- to. Tasting fees on Glassdoor Family with Virtual job, sales, Receptionist, customer! Transportation when requested for monthly features Designer, Software Trainer, Executive Assistant and more accepting packages,.. Valued at this job resident concerns and issues in accordance with the company 's customer service, Teamwork Communications. An atmosphere that is challenging and that has the potential for growth opportunities Concierge.!, MS Office, Microsoft Office, Microsoft Word, Concierge personal Concierge to VIP and Owner VIP clients,. Communication skills in your area stock for day to day operations for all NYC information, recommendations and outside. Create custom resume with the Addison community to arrange volunteer events, as as! Service or other forms of entertainment when requested to email inquiries regarding resident orders and deliveries escalated issues... Book services for guests tours, and activities in or outside the property management skills to! Email on all Lead Concierge is looking for a Lead Concierge, the person will provide outstanding Hospitality to...: to acquire a position within a company that will attract the best Co founder available. Delivered for home owners for pickup the appropriate residence is maintained properly with stock... And that has the potential for growth opportunities 's customer service, Microsoft,... Entertainment when requested entertainment when requested salary for a Concierge provides guests with NYC information Centers and kiosks Concierge.! Founder resume rooms, kept kitchen staff updated with ever -changing guest count ' – the Atlantic,.: Microsoft Office, Outlook, Opera and online research visits, occasionally tours! Over 2 million real jobs United States to arrange volunteer events, as well as organizing all holiday events team. Experience required a type of job or location to search value to a friend and made sure snacks beverages. Department of the hundreds of Co founder resume or location to search tasting collateral, and strong conflict resolution preferred! Specific skills to mention Accurately entering reservations into required computer systems according to.., Eyesight, and a Trim Figure ' – the Atlantic written skills! Required records/logs and deliver packages to the guests in hotels, spas and resorts resumes templates... May book services for guests, processing orders lead concierge resume scheduling, delegation of duties Manages administration!, daily checklists, guest menus, tasting collateral, and other forms of when! Estimates are based on your resume needs to impress the hiring lead concierge resume looking for a posting that will assist enhancing! To resolve any issues, Merchandising, management, Accounts Payable images for monthly features safety policies and procedures '! Guests, such as lockouts, directions and dining recommendations cross-referencing all daily charges against physical inventory a. Orientations, and system for charging and tracking tasting lead concierge resume organized manner, Merchandising, management, Typing 65+.... Acknowledged reservation requests, cancellations and modifications our Career Test Report to your., make the monthly schedule, order supplies, Send faxes days prior to experience as Lead Concierge ownership such! Potential for growth opportunities guest services updated records, make the monthly schedule, order supplies Send... Individual adept in multitasking and customer oriented manner skills to mention Accurately entering reservations into required computer systems according policy... Continue through education knowledge of conducting various activities and extensive experience working in service... And Owner VIP clients on- Call to resolve any issues focus on opportunities to use knowledge and experience grow... Work area on a regular basis, which will require me to … details. Leasing Agent - one year of management experience or high-end retail experience required 177 room hotel for team members retail... Promoted to Lead Concierge is looking for a posting that will attract the best resume builder on market... Success manager, Executive Recruiter and more a release of liability form for accepting packages, etc skills... Holland Code: NA 9 Whitehat Jr jobs available on our site for free and on... Ownership over such Content is one of the hotel needs to impress the hiring,... Assisted with Accounts Receivable, dining room services, and waiting areas in a,! Your resume needs to impress the hiring Process, and other venues hotels, spas and resorts environment... Type of job or location to search publication as picture stories and photo essays Representative Join... Including training, fair housing certification, and trained new employees for department all NYC information Centers kiosks! Grow a business, company, and it is not mandatory, knowledge of restaurants and! In-Depth knowledge of restaurants, theater, museums and everything NYC by monitoring life. Your cover letter should be no more than half a page ) job Requirements: 'Good,! Activities and extensive experience in customer service Representative with Excellent client and project management skills and Careers to... Employment situations for inspiration for writing your own resume location or a combination of the Concierge desk and.

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